| 1.1 | Locating items on the screen |
| 1.2 | Reading directions |
| 1.3 | Move mouse arrow over (partner's picture). |
| 1.4 | Reposition mouse, then move mouse arrow over the picture. |
| 1.5 | Reposition mouse, move mouse arrow over the picture, then click on picture. |
| 1.6 | Click on picture, then click on WRITE. |
| 1.7 | Click on picture, WRITE, then SEND. |
| 2.1 | Identifies the number of emails sent by each partner. |
| 2.2 | Click on picture, reads message, then click on REPLY |
| 2.3 | Click on picture, read, click on REPLY, the answer, then SEND |
| 2.4 | Click on picture, scroll down partner's email (with down arrow button), then click REPLY, the answer, then SEND. |
| 2.5 | Click on picture, scroll up and down partner's email (with up and down arrow buttons), then click reply, answer, send. |
| 2.6 | Click on picture, scroll up & down partner's email (with the "thumb"), then click reply, answer, send. |
| 2.7 | Click on picture, read message, after clicking on REPLY, scroll up & down partner's email to re-read message (on split screen); click the answer, then SEND. |
| 5.1 | Types lower case letters & space bar |
| 5.2 | Types upper case, period, (review lower case + space bar) |
| 5.3 | Types question mark (review upper/lower case, space bar, & period) |
| 5.4 | Types comma (+ review above) |
| 5.5 | Types apostrophe (+ review above) |
| 5.6 | Knowledge of autowrap (i.e., If resident continues typing past the end of the line, the cursor automatically moves down to the next line.) |
| 5.7 | Uses manual return (i.e., Enter key) to move down a few lines |